Sentimos comunicarte que las preguntas frecuentes no están disponibles en español; a continuación podrás consultarlas en inglés.

Top-10 FAQs Las 10 preguntas más frecuentes

• Any tips for ARC (Audio Return Channel) HDMI setup?
• How do I check that my player is connected to my home network through an Ethernet connection?
• What is BD Live?
• How can I remove personal data from my Net TV?
• Why does it take a while to display the contents of my USB device?
• Why am I unable to access BD-live features?
• How can I ensure the device is switched on automatically when I switch on the TV?
• How do I use my player to enjoy music, pictures or video stored on my PC (DLNA)?
• Can I use the browse PC feature (DLNA) on my player to watch high-definition video files stored on my PC?
• Do I need a special HDMI cable to enjoy 3D?

Antes de empezar (2)

• Any tips for ARC (Audio Return Channel) HDMI setup?
• How do I check that my player is connected to my home network through an Ethernet connection?

Uso y aprendizaje (7)

• What is BD Live?
• How can I remove personal data from my Net TV?
• Why does it take a while to display the contents of my USB device?
• Why am I unable to access BD-live features?
• How can I ensure the device is switched on automatically when I switch on the TV?
• How do I use my player to enjoy music, pictures or video stored on my PC (DLNA)?
• Can I use the browse PC feature (DLNA) on my player to watch high-definition video files stored on my PC?

Apps (5)

• Do I need a special HDMI cable to enjoy 3D?
• How do I recognize if a movie on Blu-ray is in the 3D format?
• Will I be able to play normal Blu-ray discs on a 3D player? And will they play in 3D?
• Do 3D glasses work for people with glasses?
• Can I use a Blu-ray 3D Ready product with my current, non-3D TV?

Software y firmware (2)

• How do I upgrade the firmware on my set via USB?
• After I have upgraded the firmware, the message “UPG MCU” is displayed on the player. What should I do?

Tips and Tricks (1)

• What is ARC?

Solución de problemas (1)

• Why I am unable to 'Pause' and 'Fast-forward' during playback in DLNA mode ("Browse PC")?